Request account deletion

Submit your request

Email us from your registered email address, or include your registered phone number, name, school or organization, and account role. We may ask for limited additional information to verify that the account belongs to you before deletion.

If the button does not open your email app, write to info@kandhugule-kcs.com with the subject "Let's Catch Up account deletion request".

What deletion covers

Once the request and account ownership are verified, we will delete or de-identify the account and associated personal data, subject to records that must be retained for school, transaction, fraud-prevention, security, dispute, or legal obligations. Temporary deactivation is not treated as account deletion.

Institution-managed student, parent, teacher, staff, admin, or driver records may require coordination with the school because the school controls official academic, attendance, fee, and employment records. You can still start that request here; we will route it to the appropriate authorized contact where needed.

In-app option

Eligible public-account users can also open Settings → Privacy → Delete account in the mobile app. This website path remains available if you cannot access the app.